SpinsCastle Online Casino Terms and Conditions

Welcome to SpinsCastle Online Casino. These Terms and Conditions govern your use of our website, games, and services available at spinscastle.com. By registering an account or accessing our platform, you agree to be bound by these terms in full. We encourage you to read this document carefully before using any of our services. At SpinsCastle, we are committed to providing a transparent, fair, and secure gaming environment for all our players worldwide.

1. About Us and Legal Information

At Spins Castle, we operate under the legal entity Spins Castle LTD, registered at Barge straat 1, and its wholly-owned subsidiary Spins Castle LTD (Hollandia 24). All payments processed through our platform are handled by Spins Castle LTD. We hold a valid Curaçao Master License (License No. 34389464EU), which authorises us to offer online gaming and sportsbook services globally. Our platform was established in 2024 and has been designed to deliver a premium experience to players around the world.

2. Eligibility and Account Registration

Here at SpinsCastle, we require all players to meet the following conditions before registering an account with us:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must not be a resident of any restricted country (see Section 3).
  • You may only hold one account per person, household, IP address, or shared device.
  • All information you provide during registration must be accurate, complete, and up to date.
  • You must not be acting on behalf of another person or business entity.

Our SpinsCastle platform reserves the right to verify your identity at any time. We may request documents including proof of identity, proof of address, and proof of payment method. Failure to provide adequate documentation may result in suspension or closure of your account.

3. Restricted Countries

We do not permit players from the following jurisdictions to register or use our services, whether using fiat currency or cryptocurrency:

  • Afghanistan, Cuba, Curaçao, Iran, Iraq, Israel, North Korea, Serbia, Sudan, Syria, United States of America, Yemen.

At SpinsCastle, we actively monitor access to our services and reserve the right to close any account discovered to belong to a player in a restricted country. Any funds held in such an account may be forfeited in accordance with applicable law and our internal policies.

4. Deposits and Withdrawals

4.1 Deposits

Our SpinsCastle Casino supports a variety of deposit methods, including Visa, Mastercard, Neosurf, SPEI, WebPay, Multibanco, MB Way, giropay, and Bitcoin. The minimum deposit amount is £20.00. We process all deposits immediately, subject to verification requirements.

4.2 Withdrawals

We at SpinsCastle offer withdrawals via cards, bank transfer, e-wallets, and cryptocurrency. The minimum withdrawal amount is approximately £20.00 or its equivalent, depending on your region and payment method. Crypto withdrawals are processed instantly, while all other methods are typically completed within 24–48 hours. Please note that we do not process weekend withdrawals.

Reverse withdrawal (cancellation of a pending withdrawal) is available on our platform. The following withdrawal limits and policies apply:

  • If your total lifetime deposits do not exceed 200 EUR (or equivalent), you may only withdraw up to 10 times your last deposit. Any amount exceeding this limit will be forfeited.
  • If your single or cumulative lifetime withdrawals total five times or more than your total lifetime deposits, we will process your withdrawal in increments of 5,000 EUR (or equivalent). Any remaining balance will be returned to your account until you become eligible for a further withdrawal.
  • Lifetime deposit calculations exclude any deposits made after the withdrawal request has been submitted.
  • These policies are applied at the sole discretion of our casino management.

5. Bonuses and Promotions

We at SpinsCastle Casino offer a generous four-deposit welcome package totalling 550 Free Spins, subject to the following terms:

  • 1st Deposit: 400% bonus + 200 Free Spins on Starburst (use promo code CASTLE1)
  • 2nd Deposit: 200% bonus + 150 Free Spins on Hook's Heroes (use promo code CASTLE2)
  • 3rd Deposit: 150% bonus + 100 Free Spins on Magic Portals (use promo code CASTLE3)
  • 4th Deposit: 100% bonus + 100 Free Spins on Gonzo's Quest (use promo code CASTLE4)

Our SpinsCastle bonus terms include a standard wagering requirement of 30x on all deposit bonuses, and 100x on any no-deposit bonuses. The maximum permitted bet while a bonus is active is €10. Game contribution rates are as follows: slots contribute 100%, live casino and table games contribute 10%, video poker contributes less than 2%, and baccarat contributes 0%. Progressive jackpot games are excluded from all bonus play.

We also offer ongoing promotions, including our weekly GOLDHUNT promo (use code GOLDHUNT), our Royal Treatment VIP programme (use code VIP), and opt-in Missions that reward regular gameplay with additional prizes and bonuses.

6. Games and Software

Our casino spinscastle.com hosts over 3,000 games, including slots, live casino tables, classic table games, keno, scratch cards, and a full sportsbook. We work with leading software providers including Betsoft, Amatic, Aristocrat, EGT, Igrosoft, IGT, Merkur, Booongo, Kajot, Apollo Games, Konami, Nolimit City, Red Rake Gaming, and The Gaminators Group. Our live dealer tables — including blackjack, roulette, and baccarat — are available 24/7.

7. Responsible Gaming

We take responsible gaming seriously at SpinsCastle. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, self-exclusion options, and account cooling-off periods. If you feel that your gambling may be causing harm, we strongly encourage you to contact our support team or reach out to a recognised responsible gambling organisation. Our platform is strictly for players aged 18 and above.

8. Customer Support

Our SpinsCastle support team is available 24/7 via live chat and email. We provide assistance in English, German, Spanish, French, and Swedish, among other languages. Whether you have questions about your account, a SpinsCastle promo code, or need help navigating our platform, we are here to assist you at any time.

9. Governing Law and Disputes

These Terms and Conditions are governed by the laws applicable to our Curaçao gaming licence. In the event of a dispute, we encourage you to contact our support team first so that we can attempt to resolve the matter directly. Where a resolution cannot be reached internally, disputes may be referred to the relevant licensing authority. English-language Terms and Conditions shall prevail in all cases of conflict with translated versions.

10. Amendments to These Terms

We reserve the right to amend, update, or modify these Terms and Conditions at any time. We will notify registered players of significant changes via email or on-site notification. Your continued use of our services following any such changes constitutes your acceptance of the updated terms. We recommend reviewing these terms periodically to stay informed of any updates.

By using our services at SpinsCastle Online Casino, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. If you do not agree with any part of this document, please refrain from using our platform.